Total Safe (Essex) Ltd is expanding across the UK and we need to grow the team to help deliver our strategic aims and objectives.
We work with our customers to stay safe by looking after their fire safety. This could be by carrying out fire extinguisher maintenance, PAT testing, fire training, fire alarm installation & maintenance and much more.
As a workforce, we are ambitious, fast paced and meticulous. Excellence is a habit, not a goal. As individuals, we are welcoming, outgoing and engaging. We have created a fun and happy work environment for our fellow team, paired with a friendly, relaxed atmosphere for our clients. Finding that perfect work-life balance for us is key.
Our clients are our number one priority and as a new member of our team, we hope you will aid our customer satisfaction levels to further blossom.
To accelerate our growth, we are looking for more people to join our team…
Key Responsibilities:
To help support our growth, we are currently recruiting a Relationship Accounts Manager who will be responsible for the key areas:
– Customer liaison
– Work booking and diary management.
– Managing customer job journey from start to finish
– Maintaining customer relationships
– Stock control, ordering and maintaining a database.
– Quotations
About you:
– Organised
– Competent in Microsoft Office
– Excellent communicator
– Customer Service driven.
– Happy talking to customers on the telephone
– A team player
– Willing to learn.
– Happy, honest and open
Qualifications:
– GCSE Maths an English to a least C pass grade
– You will be required to have a DBS check carried out.
Benefits:
– Basic Pay of £22,000 – £28,000 depending on experience
– 28 days annual leave inclusive of bank holidays
– 1 day holiday if your birthday falls on a workday
– Pension Scheme
– Ongoing Training and Development
How to Apply: Please send your CV to [email protected]
Key Responsibilities:
To help support our growth, we are currently recruiting a Client Operations Manager who will be responsible for the key areas
– Customer liaison from start to finish through customer journey.
– Oversee Total Safe teams responsible for customer service delivery.
– Oversee Total Safe engineering teams responsible for on-site service delivery
– Oversee, adapt and implement business processes to maximise excellent customer service
– Consistently monitor processes to minimise waste and maximise profitability
– Manage clients and staff to achieve service excellence
– Maintaining customer relationships throughout the year
– Communicate, manage and maintain strong relationships with high profit, high need clients
– Measuring and reporting to General Manager and Director
About you:
– Previous experience in Fire Safety, customer relationship management and team leading desired but not essential
– Competent in Microsoft Office
– Excellent communicator
– Customer Service driven.
– Team Leader
– A team player
– Willing to learn.
– Happy, honest and open
Qualifications:
– GCSE Maths and English to at least C pass grade
– You will be required to have a DBS check carried out.
Benefits:
– GCSE Maths and English to a least C pass grade
– You will be required to have a DBS check carried out.
– Basic pay TBA depending on experience
– 30 days annual leave inclusive of bank holidays
– 1 day holiday if your birthday falls on a work day
– Pension scheme
– Ongoing Training and Development
How to Apply: Please send your CV to [email protected]
To help support our growth, we are currently recruiting professionals with experience in Smoke Vent AOV service, installation and maintenance. The product range covers smoke control, natural ventilation controls, window automation and manual window control.
The successful candidate will be responsible for the key areas:
– 1st fix installation of cabling on smaller projects.
– 2nd fix installation of control panels and accessories.
– Commissioning of the AOV system and handing over system to client.
– Servicing smoke vent systems as part of 12month health checks.
– Overseeing installation of new systems
– Working to high British standards and good knowledge of health and safety regulations.
About You:
– Excellent communicator
– A team player
– Adaptable and flexible
– Willing to learn
– Honest and open
– Willing to travel
– Physically fit and healthy
– Minimum 2 Years Experience in the smoke vent AOV industry
Qualifications:
– GCSE Maths an English to a least C pass grade
– Full UK Driving Licence
– You will be required to have a DBS check carried out
Desirable but not essential:
– Technical background in the mechanical fire industry
– Qualified fire alarm engineer – ability to service, test and maintain fire alarm systems would be beneficial, but not essential.
Benefits:
– Basic pay depending on experience
– 28 days annual leave inclusive of bank holidays
– 1 days holiday if your birthday falls on a working day
– Test Equipment
– Use of Company Van
– Company Polo Shirts
– Fuel Card
– PPE
– Pension Scheme
– Ongoing Training and Development
How to Apply: Please send your CV to [email protected]
The demand for our services is growing every day and we are looking for like-minded people to join us and be part of our established, successful and welcoming fire safety team. We aim to be the first company that springs to mind for fire safety across the UK.
Location:
Client visits. This can be a remote role but you will need to attend our offices at George Wheal House, 22 Lampits Hill, Corringham, Essex, SS179AL periodically when required
Working Hours:
Permanent – full time, or part time
Key Responsibilities:
Working in our office you will need to have excellent communication skills to liaise with customers and the Total Safe team.
The role is to undertake Fire risk assessments at various property groups across London and the South East of England. (There may be one off sites that are further than this but these will discussed before booking)
Following visits, the fire risk assessment reports will be written up accurately and timely. The reports are to be completed in accordance with company policy and in conjunction with current legislation and any additional responsibilities as required.
Working within agreed KPIs.
About You:
• Membership with a professional fire safety body such as IFE or IFSM
• Minimum Level 3 FRA foundation
• Minimum of 2 years experience of on-site fire risk assessment (FRA) inspections and report writing
• Competence and experience of Types 1-4 FRAs
• Experience of residential, commercial and industrial FRAs and broad range of property groups
• IT competent
• Full driving licence
• Up to date knowledge of Regulatory Reform (FS) Order 2005, Codes of Practices (inc BS9999 and BS 9991)
• Up to date knowledge of Building Regulations (ADV Vol1 & Vol 2) Lacors, NFCC Specialised Housing Guide and purpose built blocks of Flats Guide 2011.
Desirables:
• Membership with Fire Risk Assessor Register (IFE, IFSM, TFRAR, FRACS)
• CSCS Card
• DBS (this will be undertaken once employment is offered if not already in place)
Benefits:
• 24 DAYS HOLIDAY + Bank Holidays + a day off on your birthday (full time)
• Highly competitive £45,000 + (full time) depending on experience. Part time will be pro rata
• Pension Scheme
How to Apply: Please send your CV to [email protected]
As an equal opportunities employer, Total Safe (Essex) Ltd is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Total Safe (Essex) Ltd.
