Total Safe (Essex) Ltd is expanding across the UK and we need to grow the team to help deliver our strategic aims and objectives.

We work with our customers to stay safe by looking after their fire safety. This could be by carrying out fire extinguisher maintenance, PAT testing, fire training, fire alarm installation & maintenance and much more.

As a workforce, we are ambitious, fast paced and meticulous. Excellence is a habit, not a goal. As individuals, we are welcoming, outgoing and engaging. We have created a fun and happy work environment for our fellow team, paired with a friendly, relaxed atmosphere for our clients. Finding that perfect work-life balance for us is key.

Our clients are our number one priority and as a new member of our team, we hope you will aid our customer satisfaction levels to further blossom.
To accelerate our growth, we are looking for more people to join our team…

Responsibilities

• Answer all incoming telephone enquiries promptly and professionally, and dealing with each call appropriately
• Book all incoming jobs and manage the diary/schedule of the Engineers, up selling our services or products at every potential opportunity
• Ensure sales processes are followed all the way through with the upmost professionalism, from the initial customer call to the final invoice and that all works are diarised for when the next service/assessment is due
• Follow up any works booked in with a client to ascertain whether they could benefit from any of our other services
• Keep up to date with the company’s services and pricing and relay this information to both existing clients and potential clients, informing them of any new developments in the company’s products/services
• Research organisations and individuals, and which of our services they could benefit from, to identify new leads
• Ensure all certifications, such as Safe Contractor and other relevant accreditations are achieved and up to date
• Accurate and timely production of certificates taken from Engineer job sheets
• Undertake the production and delivery of site maps, key-coding them accordingly, and editing them regularly to ensure they are always up to date
• Produce accurate RAMS relating to specific job sites
• Create and prepare regular reports from site visits
• Develop and maintain a filing system, ensuring processes and software are up to date
• Produce and maintain a database for the company’s stock control, ordering new stock as and when required so the engineers are fully equipped for all scheduled jobs
• Ensure all customer data is handled in line with current GDPR guidelines
• Work with KPIs to set measurable goals for the company as well as individual KPIs

Details:

Location – George Wheal House, 22 Lampits Hill, Corringham, Essex, SS17 9AL

Working hours – 8:30am – 5pm

Start date – as soon as possible

Benefits:
Basic pay of £22000
24 days annual leave + bank holidays + a day off on your birthday

Please apply by sending your CV to info@totalsafeuk.comdetails

Responsibilities

• Lead generation
• Social media
• Creating and delivering a sales plan
• Setting and working towards KPI’s

About you:

• Organised
• Able to think strategically
• Excellent communicator
• A team player
• Adaptable and flexible
• Willing to learn
• Drive and determination
• Honest and open

Qualifications
GCSE Maths an English to a least C pass grade
You will be required to have a DBS check carried out

Benefits:
Basic pay of £22000
An agrees commission scheme
24 days annual leave + bank holidays + a day off on your birthday
Pension Scheme

Please apply by sending your CV to info@totalsafeuk.com

As a BAFE registered company, we pride ourselves on offering a personal approach to our customers, at a competitive price. The demand for our services is growing every day and we are looking for like-minded people to join us and be part of our established, successful and welcoming fire safety team.
We are offering a permanent role for a Trainee Fire Alarm Engineer. 40 hours Per Week, Monday to Friday, with some out of hours work at weekends depending on the client.

If you are the Successful Candidate you will form part of our team of skilled Engineers in the Southeast of the UK, including London. Your role will be to commission, maintain service Fire Alarms and attend emergency call outs.

What we are looking for in you:

• Good Time Management Skills – to ensure you work to the schedule timescales agreed with the Total Safe office team.
• Good Writing Skills – to complete Work Report Sheets, Checklists and
• Certification accurately and Clearly
• Customer Focus and effective Interpersonal Skills – to always put our customers’ safety needs first and offer a personal approach
• Attention to detail – to investigate complex faults, and identify if the customer requires additional products and services to enhance their safety
• Flexible and able to work as a part of a team
• Have a full UK Driving Licence and ability to drive in congested areas such a London.

What you’re looking for in us:

• You will receive a Competitive Salary
• On-Call Pay Supplement (Applies post successful Probation)
• A Company Pension
• 24 days annual leave + Bank Holidays + a day off on your birthday
• You will also receive with a fully equipped Company Vehicle and Fuelcard, and a Company Uniform
• Ongoing Training and Development Programme that will enable you to reach your potential and achieve job satisfaction

Please apply by sending your CV to info@totalsafeuk.com

As an equal opportunities employer, Total Safe (Essex) Ltd is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Total Safe (Essex) Ltd.